"Blocking and Tackling" - A quick take a some eCommerce
fundamentals
eCommerce can be VERY complex. To offer a world class customer
experience, retailers must incorporate technologies and
functionality that exceeds rising customer...
All of the long, grueling nights and an unknown number of working weekends spent converting your dream into reality finally paid off—in a big way! Affiliates are signing up every single day and the clicks have really...
Many UK small businesses with ecommerce web sites are failing to meet the legal requirements of the following acts and directives: Ecommerce Directive 2002 Data Protection Act 1998 Distance Selling Act 2000 This is often due to...
According to paymentonline.com, this includes credit cards
processing systems with a Merchant Account to receive payment
from the customers. Merchant Accounts are an important element
in any ecommerce venture. Merchant services provide...
The Lowdown on Ecommerce Ecommerce is truly the most confusing aspect of purchasing web design services. This is unfortunate since most (if not all) businesses online would like to provide their customers and potential customers with easy...
Integrating Microsoft Great Plains Accounting/ERP: RMS, CRM, eCommerce, Lotus Domino overview
Microsoft Business Solutions Great Plains has substantial market share among horizontal and vertical clientele in the USA, Canada (including French version for Quebec/Montreal), UK, Australia, New Zealand, Spanish speaking Latin and Central America, South Africa and Middle East. Nowadays ERP can not stay as it is off-the-shelf product it requires integration with Legacy or newly implemented systems, such as CRM, Retail Management applications, custom in-house made business systems (transportation/cargo tracking, etc).
The tendency is that if company uses Microsoft-driven computer park (Windows domain, SQL Servers, MS Exchange) the rest of the ERP/CRM applications are Windows-oriented. However you can have successful bridge between non-Microsoft ERP and Great Plains: Oracle, IBM Lotus Notes/Domino, DB2 or others), usually it involves Java/CORBA/EJB/JSP type of expertise.
Microsoft RMS-Great Plains integration. There are few options first one is to use standard integration, coming with MS RMS. It has Dexterity interface in Great Plains, does integration to single company at the time. Doesnt integration on SOP/AR level, however. Second option is to use integration, maintained by Alba Spectrum Technologies it integrates unlimited number of stores, SOP/AR/POP, posts through Bank Reconciliation module and so allows to track Check Books/Credit Card balances. This integration also has Dexterity interface for Stores-GP Companies mapping and could work as nightly or real time SQL Server routine
Microsoft CRM-Great Plains integration. This integration is maintained by Microsoft Business Solutions and allows you to synchronize SOP and Customers in Great Plains with Microsoft CRM Quotes and Orders. Microsoft CRM has open Microsoft CRM SDK and so you can customize and integrate Microsoft CRM at will, having C# or VB.Net in-house expertise. The above mentioned integration could be altered and tuned
by programming MS BizTalk server (it can use either BizTalk runtime or regular license)
Microsoft Great Plains as Back office for eCommerce web-site. Here we need to mention interesting thing, The product, created and dedicated to eCommerce developers Great Plains eConnect is often considered as a bit expensive and licensing-restricting solution. If your company is ISV and implements eCommerce product, integrating to Great Plains you would rather prefer set of open and simple stored procedures, moving data to and retrieving from Microsoft Great Plains Sales Order Processing (SOP) module
Microsoft Great Plains integration with Oracle. Well you can do it either from Oracle or from MS SQL Server side in both cases you have linking tools and heterogeneous queries mechanisms
Microsoft Great Plains integration with Lotus Notes/Domino. If you want Great Plains documents lookup from Lotus you typically use ODBC connection to MS SQL Server. You need to know Great Plains tables structure (Tools->Resource Description->Tables in Great Plains)